Chatbot Go-Live Checklist | Cortexvia Docs

Pre-Launch Checks

text

Setup
- chatbot is Active
- chatbot key is copied and tested

Content
- at least one source is successful with score >= 3
- no broken links or failed uploads

Configuration
- name, model, response style reviewed
- welcome message and behavior reviewed
- support contacts verified

Runtime
- message limits checked for your plan
- final latest-CDN embed snippet tested with your real chatbot key
- desktop and mobile chat tested

Smoke Test Queries

Ask one direct product question and verify clear answer.

Ask one unclear question and verify follow-up clarification.

Ask one escalation case and verify support contact guidance.

Test one non-English or mixed-language query and verify the reply still comes back clearly in English.

Related References

Troubleshooting

Fix setup blockers quickly.

Update Workflow

Apply safe post-launch updates.

Chatbot Key

Re-check key and embed usage.

Embed Quick Start

Confirm integration snippet.