Docs/CHATBOT
Update Chatbot Settings After Launch
Update sources, settings, contacts, and behavior without breaking live usage.
What You Can Update
Sources (add, replace, retry, delete)
Basic info (name, model, response style)
Support contacts (emails, phones, links)
Messages (welcome, behavior, branding, mode)
Save Checklist
text
Save is enabled when:- chatbot name is valid- welcome message and behavior text are valid- at least one support email is valid- at least one source has score >= 3- no source is currently uploading
Source Actions
Add: Upload a new file or verify a new link.
Replace: Swap an existing source with a new one.
Delete: Remove outdated sources you no longer want.
Retry: Reprocess a failed chatbot/source from the table action.
Status Controls
You can enable or disable a chatbot from the action menu without deleting it.